{"id":1208,"date":"2025-08-06T19:34:44","date_gmt":"2025-08-06T19:34:44","guid":{"rendered":"https:\/\/volannule.ca\/how-are-compensation-amounts-calculated-e-g-distance-length-of-delay-company\/"},"modified":"2025-08-12T18:16:28","modified_gmt":"2025-08-12T18:16:28","slug":"how-are-compensation-amounts-calculated-e-g-distance-length-of-delay-company","status":"publish","type":"post","link":"https:\/\/volannule.ca\/en\/how-are-compensation-amounts-calculated-e-g-distance-length-of-delay-company\/","title":{"rendered":"How are compensation amounts calculated (e.g., distance, length of delay, company)?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1208\" class=\"elementor elementor-1208 elementor-1200\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ce57bb elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1ce57bb\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-adaec6f\" data-id=\"adaec6f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-42d2f9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42d2f9e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-559f397\" data-id=\"559f397\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cdf2c9b elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"cdf2c9b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Blog<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-684f27e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"684f27e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How are compensation amounts calculated (e.g., distance, length of delay, company)?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be85134 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be85134\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-b08772f elementor-invisible\" data-id=\"b08772f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df8651a elementor-grid-4 elementor-share-buttons--color-custom elementor-grid-mobile-2 elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-widget elementor-widget-share-buttons\" data-id=\"df8651a\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn 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1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tWhatsApp\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M459.37 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class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tTwitter\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29cff08 e-flex e-con-boxed e-con e-parent\" data-id=\"29cff08\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57f9b74 elementor-widget elementor-widget-text-editor\" data-id=\"57f9b74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Every year, thousands of travelers are faced with a frustrating reality: that of a cancelled flight. When this happens in Canada, the initial disappointment can be mitigated by the prospect of compensation. But how is the latter calculated? The answer is not always simple and depends on multiple factors.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb8bf70 elementor-widget elementor-widget-text-editor\" data-id=\"fb8bf70\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Canadian civil aviation regulations stipulate that air passengers are entitled to certain compensation when their flight is cancelled or delayed for reasons that are the airline&#8217;s responsibility. However, the calculation of compensation amounts is not a uniform process; It varies according to specific criteria such as the distance of the flight, the length of the delay and the policies specific to each airline. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1f8ccf elementor-widget elementor-widget-heading\" data-id=\"c1f8ccf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The basics of compensation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02b9e90 elementor-widget elementor-widget-text-editor\" data-id=\"02b9e90\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When a flight is cancelled in Canada, passengers may be entitled to compensation under the Air Passenger Protection Regulations (APPR). This regulatory framework defines the obligations of air carriers towards their customers and specifies the conditions for compensation. In general, compensation is based on the inconvenience suffered by the passenger; Thus, the longer the delay and the greater the expected distance of the flight, the more the compensation tends to increase.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc752ef elementor-widget elementor-widget-text-editor\" data-id=\"bc752ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To be eligible for compensation, the delay or cancellation must be within the airline&#8217;s control and not be caused by extraordinary circumstances (such as adverse weather conditions or medical emergencies). If these conditions are met, the amount of the allowance will be calculated according to an established scale: $400 or $125 for delays of three to six hours; $700 or $250 for those between six and nine hours; and $1000 or $500 for delays of nine hours or more (Large or small airline). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1c047 elementor-widget elementor-widget-heading\" data-id=\"cb1c047\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Distance and time: two key factors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3d553c elementor-widget elementor-widget-text-editor\" data-id=\"c3d553c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Distance is not a factor in determining the amount of compensation under the APPR. Regardless of the distance of the flight, the amount of compensation depends on the length of the delay at the final destination. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38fcfc6 elementor-widget elementor-widget-text-editor\" data-id=\"38fcfc6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The length of the delay has a direct impact on the amount allocated. Minor delays may result in only token compensation or even no compensation at all if the airline manages to reschedule another flight quickly. On the other hand, when delays last for several hours or even days, they can cause major disruptions to the passenger&#8217;s travel plans \u2013 which is reflected in increased compensation.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3500c87 elementor-widget elementor-widget-heading\" data-id=\"3500c87\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/volannule.ca\/en\/form\/\">Don't let airlines reduce your rights: entrust your case to an experienced aviation lawyer.<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c6f52 elementor-widget elementor-widget-heading\" data-id=\"63c6f52\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">  Company-specific policies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d2b154 elementor-widget elementor-widget-text-editor\" data-id=\"0d2b154\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Airlines each have their own policies when it comes to compensating their customers for a canceled flight. While these policies must meet the minimum requirements set out in the APPR, some companies offer additional compensation in the form of travel credits or additional services (such as access to VIP lounges). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f42f6a elementor-widget elementor-widget-text-editor\" data-id=\"3f42f6a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Passengers affected by a cancellation should therefore carefully consult the terms and conditions of the ticket purchased as well as the specific policy of their carrier. It is not uncommon for some travelers to be able to benefit from additional benefits simply by knowing their rights well. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a211f32 elementor-widget elementor-widget-text-editor\" data-id=\"a211f32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In addition, it is also important for customers affected by such an inconvenience to quickly start their claim for compensation with the company concerned. The delay between the disruptive event and the claim can influence not only how quickly they receive their compensation but also potentially how much it will be&#8230; <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d6e5d8 elementor-widget elementor-widget-heading\" data-id=\"5d6e5d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Claim procedure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-191387c elementor-widget elementor-widget-text-editor\" data-id=\"191387c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The process of claiming compensation for a cancelled flight usually begins with direct communication with the airline concerned. Passengers will be required to provide all necessary information relating to their booking as well as a detailed description of the damage suffered. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2fc15c elementor-widget elementor-widget-text-editor\" data-id=\"a2fc15c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Airlines often have an online complaint form where you will need to enter your personal information and information about the disrupted flight (flight number, date, etc.). It is advisable to keep all travel-related documents (electronic or paper boarding passes; receipts; confirmations) as you may be asked to do so as additional proof during the process. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66f181b elementor-widget elementor-widget-text-editor\" data-id=\"66f181b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If after submitting your request you are not satisfied&#8230; You then have the right to escalate your complaint to the Canadian Transportation Agency \u2013 the agency responsible for administering the APPR \u2013 who will review your case and decide on just cause compensation. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6a50e5 elementor-widget elementor-widget-text-editor\" data-id=\"e6a50e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><tbody><tr><td><p><strong>Factor<\/strong><\/p><\/td><td><p><strong>Criteria<\/strong><\/p><\/td><td><p><strong>Indicative amount (CAD)<\/strong><\/p><\/td><td><p><strong>Conditions \/ Important Notes<\/strong><\/p><\/td><\/tr><tr><td><p><strong>Length of Arrival Delay<\/strong> (Major Companies)<\/p><\/td><td><p>3-6 hours<\/p><\/td><td><p><strong>$400<\/strong><\/p><\/td><td><p>Delay attributable to the company, except for force majeure or safety reasons.<\/p><\/td><\/tr><tr><td> <\/td><td><p>6-9 hours<\/p><\/td><td><p><strong>$700<\/strong><\/p><\/td><td><p>Ditto.<\/p><\/td><\/tr><tr><td> <\/td><td><p>&gt;  9 hours<\/p><\/td><td><p><strong>$1,000<\/strong><\/p><\/td><td><p>Ditto.<\/p><\/td><\/tr><tr><td><p><strong>Length of Delay on Arrival<\/strong> (Small Companies)<\/p><\/td><td><p>3-6 hours<\/p><\/td><td><p><strong>$125<\/strong><\/p><\/td><td><p>Attributable delay, reduced scale.<\/p><\/td><\/tr><tr><td> <\/td><td><p>6-9 hours<\/p><\/td><td><p><strong>$250<\/strong><\/p><\/td><td><p>Ditto.<\/p><\/td><\/tr><tr><td> <\/td><td><p>&gt;  9 hours<\/p><\/td><td><p><strong>$500<\/strong><\/p><\/td><td><p>Ditto.<\/p><\/td><\/tr><tr><td><p><strong>Company-specific policies<\/strong><\/p><\/td><td><p>Travel credits, upgrades, additional services<\/p><\/td><td><p>Variable, sometimes higher than APPR<\/p><\/td><td><p>Some companies offer more than the legal minimum.<\/p><\/td><\/tr><tr><td><p><strong>Claim procedure<\/strong><\/p><\/td><td><p>Contact Company<\/p><\/td><td><p>Form + documents (ticket, proof of delay)<\/p><\/td><td><p>Response within 30 days; possibility of recourse to the OTC.<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a433f9 elementor-widget elementor-widget-heading\" data-id=\"0a433f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">  Final Considerations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd53374 elementor-widget elementor-widget-text-editor\" data-id=\"cd53374\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Understanding how compensation for cancelled flights in Canada is calculated can seem complex, but it&#8217;s essential for any traveller who wants to assert their rights. It is therefore always advisable to stay informed about the latest regulatory updates that could influence your rights as a consumer. In short: keep your travel documents in order; Be proactive in your dealings with airlines. and do not hesitate to call on the competent authorities if necessary. Armed with this knowledge&#8230; Your journey towards fair compensation will be greatly facilitated despite the hazards inherent in the exciting but sometimes unpredictable world of air transport.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4971d9 elementor-widget elementor-widget-heading\" data-id=\"f4971d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/volannule.ca\/en\/form\/\">A simple refusal by the company does not mean the end of your rights: our lawyers know how to win your case.<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-25f9ce1 elementor-invisible\" data-id=\"25f9ce1\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:800}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1faa299 elementor-widget__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"1faa299\" data-element_type=\"widget\" data-settings=\"{&quot;button_width_tablet&quot;:&quot;30&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"volannule_formulaire_accueil\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1208\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"1faa299\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Volannule\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_numero_vol elementor-col-100 elementor-md-25 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_numero_vol\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFlight number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_numero_vol]\" id=\"form-field-field_numero_vol\" class=\"elementor-field elementor-size-lg  elementor-field-textual\" placeholder=\"Flight number\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_date_vol elementor-col-100 elementor-md-25 elementor-field-required\">\n\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_date_vol]\" id=\"form-field-field_date_vol\" class=\"elementor-field elementor-size-lg  elementor-field-textual elementor-date-field elementor-use-native\" placeholder=\"Flight date\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons elementor-md-30\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-lg\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get started now<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-877a637 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"877a637\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-83e5aa3\" data-id=\"83e5aa3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f263c3e elementor-widget elementor-widget-heading\" data-id=\"f263c3e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Useful information\n\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7275040 elementor-widget elementor-widget-heading\" data-id=\"7275040\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">When these criteria are met, the amount of compensation is determined according to a specific scale: $125 for a delay of three to six hours, $250 for a delay of between six and nine hours, and $500 for a delay of nine hours or more.  <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7004c5e elementor-widget elementor-widget-heading\" data-id=\"7004c5e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related articles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c69d7f8 elementor-grid-1 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"c69d7f8\" data-element_type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1223 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-en\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/volannule.ca\/en\/can-i-claim-compensation-for-a-delayed-flight-if-i-had-a-checked-bag-missing-on-arrival\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"199\" src=\"https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img1-300x199.jpg\" class=\"attachment-medium size-medium wp-image-1177\" alt=\"\" srcset=\"https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img1-300x199.jpg 300w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img1-1024x680.jpg 1024w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img1-768x510.jpg 768w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img1-1536x1020.jpg 1536w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img1-2048x1360.jpg 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/volannule.ca\/en\/can-i-claim-compensation-for-a-delayed-flight-if-i-had-a-checked-bag-missing-on-arrival\/\" >\n\t\t\t\tCan I claim compensation for a delayed flight if I had a checked bag missing on arrival?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tAugust 6, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1216 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-en\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/volannule.ca\/en\/am-i-entitled-to-accommodation-or-meals-in-the-event-of-a-delayed-or-cancelled-flight\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"206\" src=\"https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img6-300x206.jpg\" class=\"attachment-medium size-medium wp-image-1167\" alt=\"\" srcset=\"https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img6-300x206.jpg 300w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img6-1024x703.jpg 1024w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img6-768x527.jpg 768w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img6-1536x1054.jpg 1536w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img6-2048x1405.jpg 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/volannule.ca\/en\/am-i-entitled-to-accommodation-or-meals-in-the-event-of-a-delayed-or-cancelled-flight\/\" >\n\t\t\t\tAm I entitled to accommodation or meals in the event of a delayed or cancelled flight?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tAugust 6, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1208 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-en\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/volannule.ca\/en\/how-are-compensation-amounts-calculated-e-g-distance-length-of-delay-company\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/indemnisation-300x200.jpg\" class=\"attachment-medium size-medium wp-image-1202\" alt=\"\" srcset=\"https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/indemnisation-300x200.jpg 300w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/indemnisation-1024x683.jpg 1024w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/indemnisation-768x512.jpg 768w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/indemnisation-1536x1024.jpg 1536w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/indemnisation-2048x1365.jpg 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/volannule.ca\/en\/how-are-compensation-amounts-calculated-e-g-distance-length-of-delay-company\/\" >\n\t\t\t\tHow are compensation amounts calculated (e.g., distance, length of delay, company)?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tAugust 6, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1193 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-en\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/volannule.ca\/en\/what-is-the-difference-between-a-delay-attributable-to-the-company-and-a-case-of-force-majeure-e-g-weather-strike\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img7-300x200.jpg\" class=\"attachment-medium size-medium wp-image-1165\" alt=\"\" srcset=\"https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img7-300x200.jpg 300w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img7-1024x683.jpg 1024w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img7-768x512.jpg 768w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img7-1536x1024.jpg 1536w, https:\/\/volannule.ca\/wp-content\/uploads\/2025\/08\/aeroport-img7-2048x1365.jpg 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/volannule.ca\/en\/what-is-the-difference-between-a-delay-attributable-to-the-company-and-a-case-of-force-majeure-e-g-weather-strike\/\" >\n\t\t\t\tWhat is the difference between a delay attributable to the company and a case of force majeure (e.g. weather, strike)?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tAugust 6, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Blog Facebook WhatsApp Twitter LinkedIn Every year, thousands of travelers are faced with a frustrating reality: that of a cancelled flight. When this happens in<\/p>\n","protected":false},"author":1,"featured_media":1202,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[20],"tags":[],"class_list":["post-1208","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How are compensation amounts calculated (e.g., distance, length of delay, company)? - Volannule<\/title>\n<meta name=\"description\" content=\"Blog Facebook WhatsApp Twitter LinkedIn Every year, thousands of travelers are faced with a frustrating reality: that of a cancelled flight. 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