Can I claim compensation for a delayed flight if I had a checked bag missing on arrival?

Blog Facebook WhatsApp Twitter LinkedIn Canada’s skies, known for their clarity and vastness, can sometimes be the scene of frustrating unforeseen events: delayed or cancelled flights. When you are faced with such a situation, aggravated by the absence of your checked baggage on arrival, the issue of compensation becomes crucial. Waiting at an airport, punctuated […]
Am I entitled to accommodation or meals in the event of a delayed or cancelled flight?

Blog Facebook WhatsApp Twitter LinkedIn In the vastness of the Canadian sky, the unexpected can happen at any time: a delayed or cancelled flight. This mishap, far from uncommon, raises a crucial question for travelers: “Am I entitled to accommodation or meals in the event of a delayed or cancelled flight?” The answer is not […]
How are compensation amounts calculated (e.g., distance, length of delay, company)?

Blog Facebook WhatsApp Twitter LinkedIn Every year, thousands of travelers are faced with a frustrating reality: that of a cancelled flight. When this happens in Canada, the initial disappointment can be mitigated by the prospect of compensation. But how is the latter calculated? The answer is not always simple and depends on multiple factors. Canadian […]
What is the difference between a delay attributable to the company and a case of force majeure (e.g. weather, strike)?

Blog Facebook WhatsApp Twitter LinkedIn Every year, thousands of Canadian travellers have their plans turned upside down by the cancellation of their flights. When this disappointment occurs, the distinction between a delay attributable to the airline and a case of force majeure becomes crucial… and often a source of confusion. In the vast skies of […]
What does Canadian law say in the event of a delay attributable to the airline?

Blog Facebook WhatsApp Twitter LinkedIn Every year, millions of passengers pass through Canadian skies, confident in the promise of a punctual arrival at their destination. But what happens when that promise is blown away with the wind and you find yourself grounded, the victim of a delay attributable to the airline? The answer lies in […]
What are my options if my flight is overbooked and denied boarding?

Blog Facebook WhatsApp Twitter LinkedIn Every year, thousands of passengers in Canada face a disturbing situation: being denied boarding due to an overbooked flight. This moment, often fraught with frustration and uncertainty, can turn the anticipation of a pleasant trip into a real headache. What do you do when you find yourself grounded, when your […]
What should I do if the airline informs me of a cancellation less than 14 days before departure?

Blog Facebook WhatsApp Twitter LinkedIn Travel plans are mapped out, suitcases almost packed, excitement at its peak… And suddenly, an e-mail burst into your daily life with the force of a thunderclap: your flight has been cancelled. In less than a second, enthusiasm gives way to a wave of uncertainty. In Canada, as elsewhere, last-minute […]
Am I eligible for compensation if my flight was paid for by my employer

Blog Facebook WhatsApp Twitter LinkedIn Endless delays; abrupt cancellations; lost luggage. These inconveniences often travel on board without invitation, sowing frustration and uncertainty among those who travel for work. But what happens when your seat on the plane has been booked not by you, but by your employer? Are you then still entitled to claim […]
In what cases am I entitled to compensation for a cancelled flight?

Blog Facebook WhatsApp Twitter LinkedIn The clipped wings of a project, a joyful anticipation or an urgent necessity… Cancelling a flight can sometimes feel like a door slamming slammed slamming in front of you. In Canada, this situation is not uncommon in the face of the vagaries of the weather, technical hazards or the organizational […]
What compensation can I claim if my flight is more than 3 hours late

Blog Facebook WhatsApp Twitter LinkedIn Time is precious. When the hands of the clock tick tirelessly while you’re sitting in an airport, every ticking sounds like an echo of your frustration. A delayed flight can not only disrupt your meticulously planned plans but also raise a crucial question: what compensation can you legitimately expect if […]