Volannule

Flight delay

Facebook
WhatsApp
Twitter
LinkedIn

Flight delay: your rights and recourse

A flight delayed by a few hours can be enough to cause you to miss a connection or an important event. As soon as a delay reaches three hours upon arrival, you may be eligible for financial compensation in Canada, ranging from $400 to $1,000 depending on the length of the delay and the size of the carrier.

The airline must also offer you, after two hours of waiting, a pick-up that includes snacks, means of communication (calls, emails) and accommodation if an overnight wait is required. These rights to assistance are essential and must be automatically offered by the company as soon as the conditions are met.

If the reasons for the delay are within the company’s control (operational or commercial issues), you can also get compensation. On the other hand, exceptional circumstances (weather conditions, medical emergencies, etc.) may exempt the carrier from this obligation.

Useful information

An air passenger bill of rights has been in force in Europe since 2005 and in the United States since 2009. In Canada, such a comprehensive agreement does not yet exist. This means that airlines have more flexibility in enforcing their own policies, although they are still required to comply with the Air Passenger Protection Regulations, which have been in force since 2008.

Services

Don't be like 99% of travelers...

Most airlines often seek to minimize their responsibilities by offering travel credits or invoking exceptional circumstances to avoid paying compensation.

To ensure that you get the compensation you are legally entitled to, without wasting time, money or energy, trust Volannule.com.